Steve Norgrove
Automation Division Director
Review Type: Manuscript Feedback
Reviewed: 23 July 25
First met: 1998 (Corus) Project sponsor during culture transformation programme
Prior meaningful contact: 2003
Contribution:
Provided detailed structural and leadership-focused critique of the draft, reinforcing the importance of contextualising tools within the change journey and strengthening emphasis on communication, governance and management system design. Input influenced refinement of later chapters and creation of chapter 18.2
